We strive to make items of the highest quality, but if you are not 100% satisfied with your purchase, you may return it for a full refund or an exchange within 30 days from the day after you receive your purchase.
We will issue you with a full refund for the items you have purchased and the cost of standard delivery if you’ve paid for shipping. If more than 14 days have gone by since you receievd your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. (Please note that Gift cards can not be returned for a refund).
- To return your order, simply follow the instructions on the enclosed returns form with your order.
- If you’re returning your whole order and you’ve paid for delivery we’ll refund the cost of Standard Delivery to your country even if you’ve used one of our quicker delivery options. For example, if you pay £5 for a Next Day Delivery service but the cost of Standard Delivery is £3 then we will refund you £3. The extra £2 is not covered under these regulations. If only part of your order is returned, any delivery charge you paid won’t be refunded.
- The items you return must be unused and in their original condition and will be inspected once we have received them.